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Frequently Asked Questions

Q. Which products of yours have the sine wave tracking/active filter? What does sine wave tracking do, is it just a filter built into a normal Surge Protective Device (SPD) that filters out high frequency noise on the sine wave?

A. Any of our AC power products can be ordered with true sine wave tracking. Sine- wave tracking is also available on some DC models. The term true sine-wave tracking simply means that the sine-wave tracking unit will keep an A-1 ringing transient, as identified by ANSI-IEEE, below the peak of the sine-wave when tested with 6" of lead length. The sine-wave tracking components act as a filter and suppress the ring wave transient. The active circuitry of the sine wave tracking unit will also attenuate undesired electrical disturbances such as EMI and RFI. The end result is that the protected equipment will see a purer sine wave. The sine-wave tracking unit will still clamp threshold voltages. A margin of safety is provided as per ANSI/IEEE UL/CSA (see spec sheet enclosed, category B3/C1). All Advanced Electronics products can be ordered without sine-wave tracking since it is not required or needed on all applications (i.e. main entrance panels).

Q. What do the lights on the front of the unit indicate?

A. If the indicator lights are off it indicates that the unit is no longer working. If a unit is installed in a remote area, monitoring the device may be necessary. We have taken this into consideration. All our AC panel models can be ordered with N/O dry contacts. Other monitoring options are also available.

Q. What is your standard warranty on all your products?

A. Our standard warranty on all products is 25 years. Even if destroyed by lightning!

Q. How many suppression components are in the Advanced Electronics products?

A. Advanced Electronics, Inc. makes use of a variety of well-known and widely used suppression components. These include, but are not limited to inductors, capacitors, resistors, metal oxide varisitors, zener and suppression diodes, and other proprietary elements and combinations thereof. All components in the products are coated in our unique Environment Protective Coating (EPC). The compound enhances the already superior performance of the units.

Q. Does The Advanced Electronics SPD Use Printed Circuit Technology

A. Yes, Another time and field proven technology is printed circuits. Advanced Electronics uses printed circuit boards in its products. Meticulous engineering goes into each printed circuit board. The circuit boards are not typical computer type boards, as some may believe. In the development of the circuit boards our Engineers combine principles of high current, high voltage, high power and RF circuit board design. Using these engineering principles, we are able to reduce circuit impedance resulting in low let-through voltage and higher peak surge current withstand capability, providing greater equipment protection.

Here are some facts. Some of our printed circuit traces contain the equivalent copper weight of 6 AWG wire. The traces are mounted on a substrate of UL94-V0 fiberglass material. The Advanced Electronics design approach gives the products their ability to achieve extraordinarily low let-through voltages and outstanding voltage and current performance by reducing the circuit impedance.

A troublesome concern for some is an opinion that printed circuits are weak. Quite the contrary, with better reliability and longevity, many power supply companies use printed circuits to carry hundreds and even thousands of amps. The resulting reliability and longevity are evidenced in the products. Advanced Electronics does not experience printed circuit board failures. Surge suppression components will fail before the circuit cards during destructive transients.

Compared to bus bar technology, printed circuits have significant advantages. The use of a bus bar requires some type of mechanical connection (a bolt, nut or rivet, etc.) to connect the TVSS components. Mechanical connections deteriorate over time, especially in industrial environments where mechanical vibration is expected. A familiar example: Electricians are often called to "tighten" panel board connections. Loose connections within a TVSS unit will dramatically and adversely affect that unit's performance. Loose connections increase internal junction impedance. An increase in junction impedance will increase junction temperature further contributing to the loose connection problem because of thermal cycling. Additionally, an increase in junction impedance causes an increase in let-through voltage performance leaving the equipment attached to the panel more vulnerable to transient damage-exactly what the TVSS device was intended to prevent.

By using printed circuit technology, TVSS circuits inside the devices are permanently mechanically connected and metallurgically bonded by use of solder. Internal junction impedance is kept to a minimum and remains consistent for the life of the unit because of printed circuit technology. There is never any need to "tighten" any TVSS part inside a Surge Protection Device (SPD).

Q. Is The Product Warranted Against Lightning Strikes?

A. Yes our warranty does include lightning strikes.

Q. How Does The Advanced Electronics SPD Work?

A. When a transient voltage appears upon any combination of conductors which exceeds the preset activation level of the SPD, the suppression circuitry activates in less than one nanosecond. Upon activation, the suppression circuitry creates "temporary bond" above the peak of the sine wave (preventing "crowbar effect" or shorting of the power supply) between all of the combinations of conductors affected by the transient. While the suppression circuitry is activated, the transient energy is diverted away from the protected load, reflected back toward the transient source and converted into heat by the Surge Protection Device (SPD). The transient energy which the SPD converted to heat is transferred harmlessly through the electro-chemical compound to the surrounding air, instead of damaging protected equipment. The Advanced Electronics Suppressor is equally effective on positive and negative transients.

Q. Will The Advanced Electronics SPD Reduce Our Electric Bill?

A. No, there will be no measurable difference in your electrical consumption following a surge protection installation. There will, however, be a noticeable difference in your repair and maintenance cost of protected electrical equipment.

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